Customer Experience in uncertain times

Organizations today are thriving in a market that is constantly changed by seismic shocks. In order to survive as a company you need be able to listen, understand and act in frictionless customer journey.
During his presentation Steven will give use cases and examples on how organization can collect and monetize their data to deliver that ultimate customer experience.


Name: Steven Hofmans

Function: Customer Experience Advisor and Co-host of The Reimagine Marketing Podcast

Watch video

Company info

Hertenbergstraat 6
3080 Tervuren

OUR VISION: To transform a world of data into a world of intelligence
We envision a world where everyone can make better decisions, grounded in trusted data and assisted by the power and scale of SAS® Analytics. When decisions happen at just the right moment, advancements are set in motion and the world moves forward.

OUR MISSION: To empower and inspire with the most trusted analytics.
Our mission is to make it easier for more people to use powerful analytics every day, to shorten the path from data to insight – and to inspire bold new discoveries that drive progress. The result is analytics that breaks down barriers, fuels ambitions and gets results.